Privacy Policy

Shyanne’s Couture respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.shyannescouture.com, make a purchase, contact us, or otherwise interact with our store.

 

Information We Collect

When you visit or make a purchase from Shyanne’s Couture, we may collect information including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment-related information
  • Device, browser, and IP address information
  • Website activity, such as products viewed, pages visited, and interactions with our store
  • Marketing preferences and email or SMS subscription information

Payment information is processed through our authorized payment providers. Shyanne’s Couture does not directly store complete credit or debit card numbers.

 

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide shipping and tracking information
  • Communicate with you regarding your order
  • Provide customer service
  • Process returns and refunds
  • Detect and prevent fraud or unauthorized transactions
  • Improve our website, products, and customer experience
  • Personalize advertising and marketing
  • Send promotional emails or messages when you have chosen to receive them
  • Comply with applicable legal and regulatory requirements

Shopify and Service Providers

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to offer our products and services to you.

We may also share necessary information with trusted service providers that help us operate our business, including payment processors, shipping and fulfillment providers, analytics providers, email and marketing platforms, advertising platforms, and customer-support services.

These providers receive information only as necessary to perform services on our behalf or as otherwise permitted by law.

 

Advertising and Analytics

We may use technologies such as cookies, pixels, and similar tracking tools to understand how visitors interact with our website and to measure and improve our advertising.

This may include services provided by platforms such as Meta, Google, Pinterest, TikTok, Shopify, and other analytics or advertising partners.

These technologies may help us:

  • Measure website traffic and performance
  • Understand customer interests
  • Measure advertising effectiveness
  • Create relevant audiences for advertising
  • Show advertisements that may be more relevant to you

Depending on your location, you may have the right to opt out of certain targeted advertising or data-sharing activities.

 

Cookies

Our website uses cookies and similar technologies to operate essential features, remember preferences, understand website activity, and support advertising and analytics.

Your browser may allow you to block or delete cookies. Some website features may not function properly if certain cookies are disabled.

Where required, we may provide additional cookie or privacy controls based on your location.

 

Email and Marketing Communications

If you subscribe to our email or marketing communications, we may send you information about new arrivals, promotions, styling inspiration, special offers, and other Shyanne’s Couture updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

You may still receive non-promotional communications related to orders, customer service, returns, or other transactions.

 

International Orders

If you place an international order, certain personal information may be shared with shipping providers, fulfillment partners, customs authorities, or other parties as necessary to deliver your order and comply with applicable import requirements.

 

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

 

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal requirements, resolve disputes, and enforce our agreements.

 

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain information about how your data is used
  • Opt out of certain marketing or targeted advertising activities
  • Withdraw consent where processing is based on consent

Certain exceptions may apply where we are legally required or permitted to retain information.

To submit a privacy request, please contact us using the information below.

 

Children’s Privacy

Shyanne’s Couture is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

 

Third-Party Links

Our website may contain links to third-party websites or services. Shyanne’s Couture is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you visit.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services.

Updates will be posted on this page with a revised “Last Updated” date.

 

Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact:

Shyanne’s Couture
Website: www.shyannescouture.com
Email: customerservice@shyannescouture.com